Privacy Policy

Effective Date: January 1, 2024

At Prime Auto Glass Replacement, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect certain information in the following ways:

  • Phone Number: If you choose to contact us, request a quote, or send us a text message, we may collect your phone number to provide service and communicate with you.
  • Location Information: If you request mobile service, we may ask for your location to schedule and dispatch a technician.
  • Cookies & Analytics: We use Google Ads and website analytics tools that may collect basic information like your device type, location, and browsing behavior via cookies.

2. How We Use Your Information

  • To provide you with quotes and schedule service
  • To respond to your messages and inquiries
  • To improve our website performance and advertising
  • To deliver relevant ads through platforms like Google Ads

3. Text Messaging & Communication

By texting or calling our number, you consent to receive service-related text messages from us. These messages may include appointment confirmations, quote follow-ups, or important service updates. We will never send spam or unrelated promotional texts. You may opt out at any time by replying STOP.

4. Email Collection

We do not collect or store email addresses through this website.

5. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except as required to fulfill your request (e.g., using map services or dispatch tools).

6. Google Ads & Cookies

We use Google Ads and related tracking technologies to serve relevant ads and measure ad performance. These platforms may use cookies to track visitor behavior on our site and other sites. You can manage your ad preferences through your Google account or browser settings.

7. Your Rights

You have the right to request that we delete your information or stop communicating with you. To make a request, contact us directly.

8. Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this policy or your data, please contact us at:

Prime Auto Glass Replacement
Phone: 832-206-9920
Service Area: Houston, Katy, Richmond, TX and surrounding areas